Example - A Virtual Phone Number for Start-up Suzy
Suzy is starting a new business, and she really needs to keep overheads down. She's sometimes at home but often on the move. Suzy wants a dedicated business number that can follow her around.
Here's the phone service Suzy needs:
- A low cost option.
- A London phone number that rings her home line, then her mobile if she's out.
- A professional work voicemail service.
- A way to know the call is a 'work call'.
- Suzy is happy to use her mobile or home line for making calls, she's not looking for an outbound phone line.

Here's how LazyPBX solved it for Suzy:
With LazyPBX Suzy created two extensions, one for her home line and one for her mobile. Then she connected her extensions together and added a voicemail for when she can't take calls. Suzy used the 'whisper' feature to recognise a 'work call'. It took Suzy about five minutes to get set up.

Suzy's Phone Service Cost
Here are some other benefits for Suzy:
- She can change things whenever she wants with a few clicks.
- She will have no headaches, and more importantly no additional costs, if she moves her business from home to a different premises as everything is in the cloud.
- She receives her voicemail to her email, so there's no need to dial in.