Frequent Questions Billing Questions How do I change the monthly cost ? What payment methods do you accept ? Where can I see my call charges? How do I know what my monthly charges will be ? Where can I see VAT ? Where can I see call rates? How often do I get billed ? Using The Phone System Can I divert to International Numbers ? How do I divert a call ? How do I setup a VoIP phone How do I transfer a call ? Most Frequent Which countries do you support ? How much does it cost ? Can I have it FREE ? Can I move my existing number across ? What do I need to use your service ? General Questions Are you reselling someone else's product ? Where are you based ? Can I use your service with VoIP ? How can I contact you ? Phone Numbers What is UK Access Charge and Service Charge (for UK 08 numbers) Do you provide memorable numbers & how much do they cost ? What is a UK 03 (or 033) number ? What is a UK 0844 number ? What is a UK 0845 number ? What is an Irish 0818 Number ? What is a UK 0870 number ? Do you provide freephone or lo-call numbers How do I order numbers ? What is an Irish 076 Number ? What numbers types are available ?