Virtual PBX

A PBX or PABX (private branch exchange) is the technical term used to describe an office phone system, providing staff with phone extensions and features like call transfer. LazyPBX can operate as a virtual PBX (also known as a hosted PBX or cloud PBX).

It's virtual because the phone system is delivered to you as a hosted service. That means no local PBX hardware is required, the PBX is remotely located in our facility and you just require a web browser to manage your virtual PBX. No special phones are required, any regular landline or mobile phone can be used.

What is a Virtual PBX ?

A typical PBX setup would include a number of staff with their own extensions and personal voicemail. The main contact telephone being number routed through to an operator or auto-attendant. Each extension would have the facility to transfer calls to one another or place calls on hold.

To provide a solution like this your for your business the options are to install a hardware PBX or use a virtual PBX, like A hardware PBX is costly to install, requires special handsets and needs continual support so a virtual PBX provides a cost effective alternative. With you don't need to purchase any hardware at all, you just re-use existing landlines or mobile phones.

To manage and configure your virtual PBX you only require a web browser. With the PBX's features and extensions are all defined through an easy to use graphical tool.

For example a phone number configured to route to an extension would look like this.

Virtual PBX Management

You only need a web browser to manage your virtual PBX. The service uses the most advanced and user friendly control panel of any Virtual PBX.

See screenshots of how it looks in a browser

Virtual PBX Features

The service uses special feature blocks to control your virtual PBX. Click through each one below to see how they work.