How to pitch the PBX product ?

It’s always tricky to get the right pitch for your product.
One idea for LazyPBX is to focus on the benefits as an efficient tool to connect customers with your staff (often dispersed).

example one-liners
“LazyPBX, connecting customers”
“LazyPBX, because customers are people too”
“LazyPBX, talk to your customer”

Things which annoy customers (well me at least!):
– having to wait in a long call queue
Solutions: LazyPBX can provide alternate numbers for priority customers. LazyPBX allows you dynamically add new extensions to handle extra traffic. LazyPBX captures caller-id and takes a voicemail so you can return the call.

– not being able to reach a staff member.
Solutions: LazyPBX can perform call hunting to find an available person. LazyPBX contact numbers can be changed online 24/7 so contacts details are always correct.

– not being able to reach the correct staff member.
Solutions: LazyPBX can provide personal DID’s (phone numbers) which can hunt different numbers to find the particular staff member. LazyPBX can prompt the caller with a menu to route to the correct staff department.

– not being called back.
Solutions: LazyPBX will take a voicemail which will capture caller-id along with the message, the voicemail can be emailed to several staff members.

– being kept on hold.
Solutions: LazyPBX can provide alternate numbers for priority customers. LazyPBX allows you dynamically add new extensions to handle extra traffic. LazyPBX captures caller-id and takes a voicemail so you can return the call.

The beauty of LazyPBX is it’s dynamic self-managed nature, you can login and change the call routing whenever necessary.