LazyPBX Terms and Conditions

Below are the terms and conditions which govern orders by "you" of "the Products" through this web site. By ordering "the Products" you are acknowledging that you understand and agree to be bound by the terms and conditions set out below.


1 LazyPBX Service

1.1 Service

1.1.1 General

For technical, operational and commercial reasons we shall be entitled to vary the Service and any aspect thereof at any time.

1.1.2 Acceptable Use

Customers agree not to use any provided services for auto-diallers, telemarketing, illegal purposes or to send a communication which is defamatory, abusive, obscene, offensive, menacing or otherwise criminal in nature or in breach of any copyright, privacy or any other rights.
You agree that the Service is for your own use only and that you will not without our prior consent in writing re-sell or re-supply the Service to others for money or monies worth.
We reserve the right to terminate the service without notice if the customer is deemed to have contravened the acceptable use policy.

1.1.3 Customer Care

Regular customer care is performed via our website, email and phone during business hours on a best effort basis. We do not provide site visits or a 'face-to-face' service.

1.1.4 Eligibility

The Service is available to individuals who are eighteen (18) years of age or older as well as corporations and other organisations who can form legally binding contracts under applicable law. By accepting these Terms, you signify that you meet these qualifications of eligibility. we may refuse to offer the Service to any person or company, and may change our criteria for eligibility, at any time, at its sole discretion. We retain the right to terminate your account and your rights to use our products and services for any reason including but not limited to our belief or suspicion that any registration data you provide is or becomes untrue, inaccurate, not current, or incomplete.

1.1.5 Cancellation

We bill in regular recurring monthly cycles commencing from the beginning of the first day of the month and ending on the last day of the month. You may cancel the service at any time from your online account. Upon cancellation, you are responsible for the full month's charges up to and including the day of cancellation, including without limitation unbilled charges, (details of which are set on our website at www.lazypbx.com ) and other charges all of which immediately become due and payable. We may immediately charge these amounts to your debit or credit card.
There are no charges for cancellation.
No refunds are given on cancellation.

1.1.6 Suspension

Without prejudice to our rights to terminate this Agreement, we may suspend the Service if we reasonably believe you are in breach of any term of this Agreement or any other agreement with us or you abuse or threaten us, or a member of our staff. We may also suspend the Service if we are obliged to comply with an order, instruction or request of government or other competent authority.
Upon any suspension or termination by us, you are responsible for the full month's charges to the end of the then current Billing Period, including without limitation unbilled charges, (details of which are set on our website at www.lazypbx.com ) and other charges all of which immediately become due and payable. We may immediately charge these amounts to your debit or credit card. We may or may not agree to restore your Service.

1.1.7 Termination

We can end this Agreement immediately upon notifying you by email if:
you breach this Agreement and fail to remedy the breach within a reasonable time specified in a written notice from us to do so;
you make, or offer to make, an arrangement with your creditors; you commit an act of bankruptcy; someone brings a petition, receiving order or administration order against you to make you bankrupt, you are a limited company and a resolution to wind you up is passed or a receiver or administrator is appointed over all or part of your assets. We can also end this Agreement if we think any of these things or something similar may happen;
any regulatory change affecting our ability to offer the Service is introduced, including but not limited to any authorisation or licence under which we provide the Service expiring or being revoked.
We may terminate this Agreement at any time without liability to you if any underlying arrangement with other operators or suppliers is terminated for whatever reason.

1.1.8 Indemnity

You shall indemnify and hold us harmless against all liabilities, claims, damages, losses, expenses and proceedings howsoever arising from or in any way connected with the use of the Service.

1.1.9 Number Portability

Number portability is not available for all the numbers we provide. If you move your service to or from us or to or from another provider you may not be able to keep your telephone number.

1.1.10 Duration

The duration of a service is deemed to be from the date of completion of the online ordering process for that service, to the date of cancellation for that service.
The minimum duration for a service is 1 day.
These terms and conditions are applicable for the duration of the service.

1.1.11 Compensation and Refund Policy

We operate a no refund, no compensation policy. A free trial period is provided, customers are advised to test the service before purchasing, services may be cancelled at any time by the customer without charge through the online customer portal.
Any amounts paid will not be refunded on cancellation.
If a charge has been erroneously applied to your account we will credit your account accordingly.

1.2 Security

1.2.1 Call Confidentiality

Some calls will be terminated using VoIP technology and these calls are carried in the public domain over the internet and therefore security of these calls is not guaranteed in the absence of further security measures as advised by us.
We will endeavor to use appropriate security measures but accepts no liability with respect to call confidentiality.

1.2.2 Passwords

Your password protects your account, it is your responsibility to ensure it is stored securely and must not be shared with anyone.
If you suspect your password has been compromised you must change it immediately and inform us via email.
We will not be liable for any call charges or other losses related to the fraudulent use of a password to your account.
Your password is protected by encryption, however we cannot ensure or warrant the security of any information which you transmit to us via the public internet and you do so at your own risk.

1.3 Charging

1.3.1 Payments

It is understood that by providing your credit/debit card number when signing up to our service you are authorising us to take payments against your debit/credit as per rates displayed on our website when applicable.
If your credit or debit card details change you must use the online form to change details immediately. Failure to do so may lead to suspension or termination of your Service. On card change a minimal charge will be applied to fully validate it. We publish all prices, fees and charges on our website http://www.lazypbx.com .
We may at any time, impose a credit limit on your account and we may charge your debit or credit card for the full amount of charges incurred at any time and offset the amount credited against the full amount of charges due at the end of the Billing Period.
When a charge is applied to your credit/debit card a receipt will be mailed to the billing contact email address specified on your account. Where VAT must be paid we have included it at the current rate. You agree that we shall provide you with an electronic modified VAT receipt showing the total amount paid and the amount of VAT paid.

1.3.2 Charges

A statement of all charges will be available from your online account.
All charges will be billed monthly in arrears
Provision of the Service is conditional upon you paying all fees and charges applicable to the Service in accordance with this Agreement. We publish all prices, fees and charges on our website http://www.lazypbx.com.
You must notify us in writing within 7 days after the date of your debit or credit card statement if you dispute any charges. Billing disputes must be notified to the support email address specified on the website.

1.3.3 Call Forwarding Charges

A detailed record of all call charges will be available from your online account.
All calls are charged as per the rates displayed on our website.
Calls are charged by the second.
Calls are rounded up to the nearest pence (ex. VAT).
A Minimum call charge applies. We publish all prices, fees and charges on our website http://www.lazypbx.com.
We reserve the right to change rates. Rates will be charged as per displayed on our website at the time of billing.

1.3.4 SMS

SMS is charged on a submission basis. Delivery is not guaranteed.


2 Website

2.1 Disclaimers

We have taken care in the preparation of the content of this web site and the system for fulfilling your accepted order. Neither we nor our directors or employees or related companies shall be liable for any losses or claims arising directly or indirectly from use of this web site or purchase by you through this web site of any products except that this exclusion of liability does not apply to any damages in connection with death or personal injury caused by our negligence or the negligence of our directors and/or employees and/or related companies or any fraudulent representation made by same. To the fullest extent permitted by the law, we disclaim all warranties of any kind with respect to the content of this web site and/or the purchase by you on this web site of any products.

Any links on this web site to other web sites are provided for your interest only and we have no control over these sites and therefore no responsibility or liability for their content or services supplied through them. Any link to such sites does not imply any endorsement of content or service.

2.2 Copyright and use of material

All information, data, text, images, graphics, artwork and the selection and arrangement of same as well as links, software and source code on the web site are subject to the copyright of Red Squared Ltd. or its contractors. All rights are reserved. No part of the web site may be reproduced in any form or by any means without our prior written consent except for the sole purpose of placing an order or corresponding with us. Our name and logo and all related product names and logos are our trade names/trade marks and may not be used without our prior written consent.

2.3 Confidentiality

We hold information on subscribers in accordance with the provisions of the Data Protection Act 1998, and will adhere to any other relevant future legislation in this area. Under this legislation, members can obtain a copy of all information which we have on our database in relation to them. Members wishing to obtain such information should contact us via our support email available from our website.

2.4 Privacy

We use the information we collect about you to process orders, to provide you with a personalised experience of this web site and the services/goods we provide (where appropriate) and to improve on an on-going basis the web site and the services/goods we provide. We do not sell trade or rent your personal information to others. We may provide aggregate statistics about customers, sales, traffic patterns and related site information to reputable third parties, but these statistics will not include any information which could be linked to you personally. By using our web site you consent to the collection and use of information you submit and we compile for the purposes described in this paragraph, including with third parties outside the European Economic Area. If we decide to change our privacy policy we will post those changes on this page.


3 Miscellaneous

These terms and conditions together with any other terms expressly referred to in these terms and conditions contain the entire agreement between us relating to the subject matter covered. You and we unconditionally waive any rights to rescind, repudiate or claim damages against the other on the basis of any statement or representation made by or on behalf of the other not set out or referred to in these terms and conditions unless such statement was made fraudulently.

If any of these terms (or part of them) are held to be invalid or unenforceable then the validity and enforceability of the remaining provisions (or part provisions) shall not be affected.

These terms and conditions do not affect consumer statutory rights.

If you need to contact us, please do so through our support email availabe from our website.


4 Applicable Law

These terms and conditions shall be governed by and construed in accordance with the laws of the Republic of Ireland, and the parties hereby submit to the non-exclusive jurisdiction of the Irish courts to settle any disputes which may arise in connection with these terms and conditions.

These terms and conditions are intended to be serviceable. If for any reason, any term or condition is held unenforceable or invalid, the remaining shall be enforceable in full.

In these terms of service, "we" and "us" means Red Squared Limited (company number 383037) trading as LazyPBX visit http://www.redsquared.com
Registered Office: Red Squared Ltd. First Floor Office Suite, 9/11 Upper Baggot Street, Dublin, D4. Ireland.